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Accounts

Articles related to accounts.

  • How long does activation take?

    After the server confirms that payment was successful, users are placed in a queue for activation. This process usually takes less than 24 hours. Users can view their place in the queue by visiting th...

  • I forgot my password

    If you forgot your password, you can reset it by clicking here. Simply enter the email you used to sign-up and complete the captcha.  An email with a link will be sent to you. Clicking the link will g...

  • I haven't received my account activation email

    Sometimes emails may be delayed due to heavy load by our third-party email API provider. Contact support if you do not receive an email after one hour. Note: Some users have reported problems when usi...