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Troubleshooting

Articles relating to troubleshooting.

  • When uploading an ipa file, I get "Invalid file format"

    When uploaded apps to be signed, users might be presented with the error Invalid file format..  To fix this issue, simply rename the file so that it doesn't include any special characters (underscores...

  • Unable to download app (App could not be downloaded at this time)

    When downloaded apps, an error could trigger the a popup claiming that the app is unable to be downloaded.  The most common cause for this error is attempting to download an app from another device. I...

  • Notifications do not work

    Unfortunately, it is not possible to have notifications for certain apps that are sideloaded. This issue is known among the sideloading community. While notifications do not work, users are able to in...